Posted an answer
Unable launch Kepler Builder correctly

Hi there Sorry about the late reply. Would it be possible to get your browser console error logs ?

6 days ago 5
Posted an answer
WordPress 5.4.2 compatibility

Hi there We tested it and it worked fine, any issues you are facing ?

July 17, 2020 5
Received an upvote
April 9, 2020 10
Answer was selected as best
April 9, 2020 10
Posted an answer
Why does my website look different from the builder?

To see if your save content is loaded without cache. Edit some content, for example change text in a paragraph. Save it and preview the live site and see if the content changes. Can you confirm this first?

April 9, 2020 5
Posted an answer
How to change theme?

#option one: Reset WP database

April 8, 2020 5
Posted an answer
How to change theme?

Hi there There is no reset option right now, we can get a quick fix by Thursday to add this option 🙂 Also what is the problem you are facing the image is not there.

April 8, 2020 5
Posted an answer
Background image opacity

Hi there Noted! will confirm

April 6, 2020 5
Asked a question
Test Image question

this is a test image question for persistence

April 4, 2020 2
Commented on a post

I have sent the refund request, It should be processed soon via Paddle. We have no complaints from Digitalocean or standalone installs of not working 🙂

March 30, 2020 2
Commented on a post

Another question does the page preview load properly? Any screenshot of the entire builder would be very helpful

March 27, 2020 2
Commented on a post

Sent you an email, would be able to give a temporary credential login for me to check it out?

March 27, 2020 2
Commented on a post

Did you check your minimum requirement on apache? Here is how to https://help.kepler.app/knowledgebase/unable-to-import-demo-content-your-php-configuration-does-not-meet-the-minimum-requirements/

March 27, 2020 2
Commented on a post

Hi there This issue was fix in the latest. May I know a few questions What is your host provider ? Did you use digitalocean marketplace one click installation? Did you import a demo successfully? What...

March 27, 2020 2
Commented on a post

Do let me know if the link that I sent you does not work. I will be able to issue a refund. Another question did you install it via the digital ocean marketplace?

March 27, 2020 2
Commented on a post

You need to reactive the theme and plugin both and visit https://onlinechurchideas.com/wp-admin/admin.php?page=kepler_builder_overview

March 27, 2020 2
Posted an answer
Not able to Access the Builder

Hi again I tested on digitalocean with crossbox demo you imported. Works fine. Go to your http://yourdomain.com/wp-admin/admin.php?page=kepler_builder_overview or you can open the builder by going...

March 27, 2020 5
Posted an answer
Not able to Access the Builder

DigitalOcean is a tested platform, would you able to recreate or create a new temporary droplet and try again?

March 27, 2020 5
Posted an answer
Image with link

Hi there Will we be able to get the box element to work with links by mid next week 🙂

March 27, 2020 5
Posted an answer
Not able to Access the Builder

Second question, What demo did you import ?

March 27, 2020 5
Load More
Question and answer is powered by Kepler